Office 168/52 is the platform. Bob is the front office that never clocks out.
Bob learns your business from the sources you approve—your site, services, policies, and FAQs—then answers customers by chat or phone and lifts the repetitive front-desk work off your team.
Less generic “AI,” more front-office outcomes—the work that piles up between your brand and your calendar.
Policies, hours, service areas, and “how does this work?”—answered from your approved sources so staff stops living in copy-paste.
When you’re on a job, at lunch, or in the Friday pile-up, Bob keeps the line warm and captures what matters.
Collects the fields you care about and hands off cleanly—urgent vs. routine, sales vs. support—so nothing evaporates in voicemail.
Policy lookups, status FAQs, and handoff notes your team can trust—same governed brain as customer-facing chat.
See what’s asked, what converts, and where to tighten content—then govern updates so Bob stays aligned with how you actually operate.
One line of code to start. Bob discovers from what you allow, so you’re not building a chatbot from scratch.
Automatic where it helps, governed where it matters—your team approves the boundaries, Bob does the heavy lifting inside them.
Add the widget—one line of code—and Bob has an entry point to start learning from the digital front door you already have.
You define what’s in bounds: pages, docs, FAQs, and policies. No guessing from the open web—only what you trust.
Products, services, journeys, and terminology—structured so answers sound like your business, not a generic bot.
Chat on your site; phone and messaging where your plan supports it—same context, same guardrails.
Audit trails, corrections, and escalation paths—so outcomes get better on purpose, not by accident.
Give callers a front office that picks up when you’re on a job, at lunch, or buried in the rush. Web and phone stay on the same brain—grounded in what you approved.
Phone, SMS, and WhatsApp are included on the Professional plan and above—see pricing for channel details.
Same Bob. Same governance. Different playbooks for how you take calls, book jobs, and handle policies.
Illustrative outcomes from how governed, source-grounded front-office automation is designed to work—not paid endorsements or guaranteed results.
Fewer “quick question” interruptions for staff: policies, hours, and service boundaries answered from approved content so the desk stays focused on exceptions.
After-hours and peak-time coverage without doubling headcount: capture intent, qualify urgency, and route to the right person with context attached.
Audit-friendly answers: when Bob cites something, it traces back to what you allowed—plus safe refusal when the source material doesn’t cover it.
Serious operators should see how answers are controlled before they compare plans. Bob is built to stay inside the boundaries you set.
Bob learns from what you permit—site, docs, FAQs—not the open internet. You decide what’s fair game.
When something isn’t in your materials, the right move is to pause, escalate, or offer a handoff—not to invent.
Review, corrections, and analytics help your team steer Bob over time. Automation handles volume; you keep control.
No hidden fees. No per-agent costs. Pay only for what you use.
We run a white-glove onboarding sequence so every deployment is tuned, reviewed, and set up properly from day one—not rushed to “go live” without guardrails.
Join the waitlist. When we’re ready for your cohort, we’ll reach out with next steps. You get the same deliberate rollout we give every operator in line.
Questions first? Contact us—we read every note.