A smarter front office for leasing, residents, and maintenance intake: Bob learns your approved policies, answers by chat or phone, and keeps a trace you can stand behind—without improvising fair-housing-sensitive language.
Pet rules, fees, and screening get paraphrased wrong. One improvised answer can become everyone’s “new policy.”
Leaks and heat outages mix with drippy faucets. The inbox explodes; urgency is guessed, not governed.
Prospects tour listings at 10pm. Residents call when the office is closed. Slow response means lost leases and churn.
Your listings microcopy, resident handbook excerpts, fee schedules, pet and screening policies, maintenance categories, and portal instructions—only what legal and ops approve.
Leasing FAQs, move-in costs, “what’s included,” office hours, payment methods, and routine resident questions—verbatim to your docs where that matters.
Work orders with urgency tags; prospects who need a human tour; any question outside approved material to staff—no invented exceptions.
Web: capture prospects browsing your site. Phone / SMS: Professional+ for the same governed answers when the front desk is slammed or closed.
Bob stays inside your approved language—especially on sensitive topics.
Shares your exact policies — pet rules, deposits, screening — with no improvisation.
Asks qualifying questions and captures prospect info before they tour.
Collects maintenance requests with urgency triage based on your criteria.
Shares payment instructions, portal links, and due dates from approved content.
Every conversation logged, searchable, and exportable for compliance.
Bob could help capture (in annual rent value):
$8,640/month ($103,680/year)Join the waitlist, book a white-glove onboarding slot, or request a live site teardown—we’ll map what Bob can safely answer from your current materials.