Office 168/52 for Tours & Activities

A smarter front office for operators who live on web bookings: Bob learns your tours, policies, and FAQs—then answers travelers by chat or phone while you’re on the water, on the trail, or in the rush.

🌍 24/7 Coverage 📅 Booking Capture 📋 Policy Answers

Three pains when every traveler shops your site at midnight

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Timezone & off-hours browsing

They plan while you’re off the clock. Slow replies mean they book the competitor with the faster reply.

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Policy-heavy questions

Cancellations, weather, age limits, what to bring, accessibility—answered wrong once, and trust erodes.

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Qualification before you confirm

Group size, minors, fitness level, language—your team needs clean handoffs, not messy DMs.

How Bob fits tours & activities

What he learns

Tour descriptions, itineraries, inclusions/exclusions, age and weight limits, meeting points, seasonal schedules, and published policies—only sources you approve.

What he answers

Availability framing (per your rules), pricing tiers you publish, weather and cancellation language, what to wear/bring, and safety FAQs—without improvising liability-sensitive promises.

What he routes and escalates

Private charters, custom groups, accessibility needs beyond your docs, and disputes—straight to your team with context.

Phone vs. web

Web widget: captures planners on your site. Phone: Professional+ for travelers who still dial—same policies, same tone.

Example traveler questions (8)

Multilingual front-office help follows the same guardrails when you provide translated approved content.

Internal workflow assists (3)

Escalation examples (2)

Why this isn’t a throwaway “tour chatbot”

Capability snapshot (tours & activities)

📋 Tour Details

Shares what to expect, what's included, duration, and requirements from your content.

In Progress

📅 Booking Capture

Collects preferred dates, group size, and contact info for your team to confirm.

In Progress

💰 Pricing Info

Shares your published rates, group discounts, and package options.

In Progress

🌧️ Policy Answers

Cancellation, weather, refund, and safety policies — exactly as documented.

In Progress

See Bob in Action

📅 Booking Inquiry

Do you have availability for the sunset tour on March 15?
Our sunset tour is popular that time of year! Let me capture your details and our team will confirm availability within a few hours. How many people in your group?
4 adults
Great — 4 adults for March 15 sunset tour. What's the best email to send confirmation to?

❓ Tour Details

What should I bring on the kayak tour?
For our kayak tour, we recommend: sunscreen, water shoes or sandals with straps, a change of clothes, and a waterproof bag for valuables. We provide life jackets, paddles, and a dry bag for phones. Anything else you'd like to know?

🌧️ Weather Policy

What happens if it rains on our tour day?
If weather prevents us from running the tour safely, we'll contact you to reschedule at no extra charge or provide a full refund. Light rain usually doesn't cancel outdoor tours — we provide ponchos! Any questions about a specific booking?

💰 See Your Potential ROI

Bob could help capture:

$3,898/month ($46,780/year)

Answer the trip-planning inbox while you’re on the tour

Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll show how Bob would read your current site and policies.

Join the waitlist Book white-glove onboarding Request a live site teardown

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